![]() Export the HAR files by selecting the downward arrow Export HAR…Ĭrash dump for the Postman Desktop app can be found in the following directories, depending on your operating system.Replicate the issue that requires troubleshooting.Make sure to first stop recording and then start the recording again. Note: If you see the red recording circle, it means that it already records. Open the Network tab and check the box Preserve log.Note: In the event that you are having issues opening the Postman Desktop app, try to access the logs by opening the logs directory. Your OS file manager will open the logs directory which contains your application logs. Select View Logs in Finder (macOS) / View Logs in Explorer (Windows) / View Logs in File Manager (Linux).Launch the Postman Desktop app and then follow these steps: Crash Dumps: Captures machine, OS, and application state in sufficient detail and fidelity to allow developers to diagnose and, where possible, fix the issue causing the crash.HAR files: Record information exchanged between you and Postman’s server.They can include errors and warnings as well as informational events. ![]() Application logs: Background information about events that have occurred in Postman. ![]() If you’re troubleshooting an issue with the Postman Desktop app, our support team might ask you to send us any of the following information: ![]()
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